Privacy Policy

Effective Date: 2020
Last Updated: June 14, 2026

1. Introduction

Welcome to Jasune.co.ke ("Jasune", "we", "our", or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, contact us, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Delivery and billing address
• Company name (where applicable)
• Payment information
• Order history
• Communications with our customer support team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Referral sources
• Website usage data

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance customer experience

You may disable cookies through your browser settings, although some website features may not function properly.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products and services
• Communicate regarding purchases and inquiries
• Provide customer support
• Improve website performance and user experience
• Send updates, promotions, or marketing communications (where permitted)
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data where:

• It is necessary to perform a contract with you.
• You have provided consent.
• Processing is required by law.
• Processing is necessary for our legitimate business interests.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Delivery and logistics providers
• Payment processors
• Technology and website service providers
• Professional advisers
• Government agencies or law enforcement where legally required

All third parties are required to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request data portability
• Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us using the details below.

9. Marketing Communications

We may send promotional communications regarding products, offers, and services.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website is not directed toward children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. International Data Transfers

Where necessary, your information may be transferred to and processed in countries outside Kenya. We will take appropriate safeguards to ensure your information remains protected.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Jasune
Website: www.jasune.co.ke
Email: sales@jasune.co.ke
Phone: +254 721 558 071 / +254 705 207 464
Location: Nairobi, Kenya

Data Protection Notice: Jasune is committed to handling personal data in accordance with the Kenya Data Protection Act, 2019 and applicable regulations.